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Weatherization Program

Operation Breakthrough, Inc. implements a Weatherization Assistance Program (WAP) that strives to help homes become safer and more energy efficient. By making the home more energy efficient, the resident's heating and cooling cost can be reduced (on average) by 32 percent.

 

Some of the methods used to insulate a home include:

 

  • weather stripping

  • caulking

  • replacing deteriorated doors

  • insulating floors

  • attics

  • walls

  • repairing broken window panes

 

Operation Breakthrough's WAP also runs the Heating & Air Replacement Program (HARRP) when funds are available to repair or replace heating and air units. You must apply for Weatherization Services to be eligible for all departmental programs.

 

For more information on the program, including eligibility requirements, please visit the Department of Energy's WAP page here.

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APPLICATION

  • Delores Holloway, Weatherization Director 919.688.8111, ext. 271

  • Pearlie Lewis, Inventory Specialist, 919.688.8111

  • Jeff Hildebrand, Weatherization Manager 919.688.8111

  • Orville Williams, Crew Leader 919.688.8111

  • Kendal Robinson, Crew Worker, 919.688.8111, ext. 290

Mailing Address:

PO Box 1470

Durham, NC 27702

WEATHERIZATION STAFF DIRECTORY

 

COMPLAINT POLICY

 

It is the policy of Operation Breakthrough, Inc. that all clients, as well as prospective clients, can exercise their right to file a formal complaint regarding their dissatisfaction with any action or inaction of an employee of Operation Breakthrough. All complaints will receive a formal written response and kept on file for at least five years.

 

To file a Complaint please download the Complaint Policy and Form below.

 

DOWNLOAD FORM

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